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COVID-19 Business Requirements


If you would like to receive notices from the following City of San Jose Agencies with important information about the COVID-19 pandemic, you can subscribe to one or more of the following distribution lists:

City of San Jose COVID-19 Flash Reports 

Subscribe to the Daily Updates and announcements from the City of San Jose about COVID-19 -  distributed in the morning and late afternoon to subscribers.

SJ Economy Notices 

Subscribe to the City of San Jose Office of Economic Development notices about issues of interest to San Jose businesses. Notices
Subscribe to the notices to keep Small businesses informed about workshops and other services offered by over 30 small business assistance organization programs.


The new Public Health Order goes into effect on June 5, 2020 , and replaces the prior order of Friday, May 22, 2020.

SCC Dept of Public Health: Shelter in Place Order effective June 5, 2020

Order of the Health Officer of the County of Santa Clara regarding current the Shelter in Place action to address novel coronavirus, protect the public, and keep the community informed.

This new Order will go into effect at 12:01 am on Friday, June 5, 2020, and will remain in effect until the Health Officer amends or rescinds it.

Official Order​ [PDF]         June 5 Order Updates Executive Summary      


Appendix A – Social Distancing Protocol [PDF]       

Appendix C1 - Additional Businesses Allowed to Operate [PDF] (effective June 5, 2020)

Appendix C2 - Allowed Additional Activities [PDF]  (effective June 5, 2020)

Prevent the Spread of COVID-19 Poster (PDF)

Small Construction Project Safety Protocol (effective June 5, 2020)
Large Construction Project Safety Protocol (effective June 5, 2020)

Guide to What's Open (Chart)​​ (effective June 5, 2020)

Guide for Outdoor Dining​ (effective June 5, 2020)

Guidance for Recreational Activities and Facilities (effective June 5, 2020)

Guide for Summer Camps​ (effective June 5, 2020)

Indicators for Assessing Progress on Containing COVID-19


The May 22 Order allows several new categories of businesses and activities to reopen, subject to specific conditions and limitations. It also keeps key restrictions in place, requiring people to stay in their homes except when engaging in certain essential or allowed activities. 


The activities and businesses allowed to reopen under the new order are referred to as “Additional Activities” and “Additional Businesses” and are explained in Appendices C-1 and C-2 to the Order. These and other significant changes are highlighted below. 

Additional Businesses:  

  • Retail stores may reopen for sales, but only for curbside/outside pickup or by delivery. Customers are not allowed to enter these retail stores. These retail stores must also comply with several additional operating conditions, including: 

    • They cannot move goods outside the store to display and sell. 

    • They must limit the number of workers inside the facility as described in the Order. 

    • They must have direct access to a sidewalk, street, outdoor walkway, parking lot, or alley for pickup. 

  • The Order also allows businesses that support these retail businesses to resume operating, including those that manufacture goods sold at these stores and businesses that provide warehousing and distribution services. 

  • Outdoor museums, historical sites, and publicly accessible gardens are allowed to reopen, but visitors are restricted to outdoor areas. 

Social Distancing Protocol:  

  • The May 22nd Order updates the Social Distancing Protocol (Appendix A to the Order) to incorporate new State of California requirements for training personnel and other measures.  

  • To operate, all businesses must complete a Social Distancing Protocol using the new template or update their Protocols to incorporate the new requirements. A copy of the Protocol must be distributed to all employees. 

  • To show that they are implementing the Social Distancing Protocol to keep their staff and customers safe from COVID-19, all businesses must print and post in a prominent place near the entrance to the businesses (1) a COVID-19 PREPARED Sign and (2) a Social Distancing Protocol Visitor Information Sheet. Both the Sign and Visitor Information Sheet can be found in Appendix A to the Order. 

  • All businesses must post signage required in the Social Distancing Protocol to educate customers about health and safety requirements. Sign templates are available on the County’s website​.  

Santa Clara County Public Health Department will continue to study the indicators it has established to evaluate how the coronavirus is affecting local communities and amend the local health order as warranted in the best interest of community health.


City of San Jose | Urgency COVID-19 Paid Sick Leave Ordinance

The City of San Jose Urgency Ordinance No. 30390, is in effect as of April 7th, 2020 through to December 31, 2020. All “ essential ” businesses located in San Jose or having employees performing work within the City of San Jose’s geographic boundaries are required to provide Paid Sick Leave. The Ordinance fills the gaps left by the federal Families First Coronavirus Response Act (FFRCA) that entitles full-time employees to eighty (80) hours of leave or leave based on the average hours of work in two (2) weeks of normal employment.

The paid leave can be used if the person has to quarantine or is in isolation by federal, state or local order, is caring for someone who is quarantined or isolated, advised by a health-care provider to self-quarantine, is experiencing symptoms of COVID19 and is seeking medical diagnosis, or is caring for a minor child because of a closed school or daycare

Please refer to the City’s Ordinance for further details that apply to your business. There is also a FAQ document that provides more information. Businesses may also contact the Office of Equality Assurance at 1(408)-535-8430 or e-mail at with any questions.

Employees - Know Your Sick Leave Ordinance Rights


City of San Jose Economy | COVID-19 Guidance for Employers, Workers and Businesses
City of San Jose centralized resource for employers, employees, small businesses and non-profits to discover critical resource information featuring News, Blog Posts and Announcements | Business Impacts of Changes to SCC’s stay-at-home order
Santa Clara County has updated its stay-at-home order in some key ways that affect business, and we want you to be aware of it. Information about these changes include the types of “essential” businesses allowed to operate, and also require the posting of social-distancing plans at those businesses.

SCC Dept of Public Health: COVID-19 Learn What to Do

Detailed guidance for Residents, Healthcare Providers, Businesses and Workplaces including ​Workers and Industry-specific guidelines. 

EEOC | Pandemic Preparedness in the Workplace and Americans with Disabilities Act
Identifies established ADA principles that are relevant to questions frequently asked about workplace pandemic planning.

OSHA | COVID-19: Worker's Rights and Employer's Responsibilities

US Department of Labor OSHA standards

U.S. Chamber of Commerce | Guidance for Employers to Plan - Respond to Coronavirus
Strategies and tips to protect your workforce